This unit covers ITIL, a popular IT Service Management Framework that is widespread in larger IT departments around the world.
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Basic activities (computer-graded)
Teachers can enable/disable activities at will, and even adjust the difficulty of certain activities to match their students' level.
Vocabulary Activity
Students should be familiar with the following vocabulary before continuing on to the activities and exercises.
Reading: The Concise Guide to ITIL
This unit covers ITIL, a popular IT Service Management Framework that is widespread in larger IT departments around the world.
Multiple Choice
Pick the correct answer from a list.
Pick the correct answer from a list.
Listening Comprehension
Listen to the word and type it in.
Listen to the word and type it in.
Spelling and Recognition
Type in the correct answer for each definition.
Type in the correct answer for each definition.
Advanced activities (teacher-graded)
Speaking Activity
Record yourself speaking English.
Record yourself speaking English.
Writing Activity
Pick a question and write about it.
Pick a question and write about it.